This Privacy Policy explains how KYE NORDFELT ENTERPRISES LLC collects, uses, stores and protects information when you visit our website, contact our nursery yard, request a build consultation or buy soil blocks and seedling starts from us.
This website is published and maintained under the developer name Kye Nordfelt on behalf of KYE NORDFELT ENTERPRISES LLC. The company name and mailing address used throughout this document are KYE NORDFELT ENTERPRISES LLC, 865 Larkspur Rd, St George - 84790-6770, United States (US).
We believe a grower should be able to reach a nursery without handing over more than is needed. That belief shapes every line of this policy. We keep our collection of information small, we explain each purpose in plain language, and we never sell the details of the people who write to us.
1. Introduction
KYE NORDFELT ENTERPRISES LLC operates a working hoop house nursery in the high desert edge of southern Utah. Our services include hoop house builds, seedling starts, drip line setup, shade cloth fitting, season extension plans and soil block sales. In the course of providing those services we sometimes receive personal information, and this policy describes how that information is handled from the moment it reaches us to the moment it is deleted.
We have written this document so that a reader with no legal training can follow it. Where a term has a specific meaning we define it in the final section. Where a practice could affect a reader we explain it twice, once in the body of the section and once in a short summary note. Nothing here is meant to trick a reader or to bury an important fact in dense language.
By using this website, sending us a message, calling our yard or purchasing our products and services, you acknowledge that you have read this policy and that you understand the practices it describes. If any part of this policy does not suit you, please do not use the website or the services, and feel free to contact us with your concerns before proceeding.
2. Scope of This Policy
This policy applies to the website published at our domain, to the contact form on that website, to email and telephone communication with our office, and to the records we keep when we sell soil blocks, provide seedling starts or complete a build on a customer property. It covers information that identifies or could reasonably be linked to a living person.
This policy does not apply to information that is publicly available, to information that has been fully anonymized so that it can no longer be linked to any person, or to the internal practices of other companies that we do not control. When we link to an outside service, that service has its own privacy terms and we encourage you to read them.
Summary: this policy governs our website, our correspondence and our nursery records. It does not govern websites run by other companies.
We operate primarily within the United States, and our records are kept in the United States. If you contact us from another country, you understand that your information will be handled according to the laws of the United States and the practices described in this document.
3. Information We Collect
We collect a deliberately narrow set of information. The categories below describe everything we may hold about a visitor or a customer.
Information you give us directly
When you complete our contact form or write to our office, you may provide a name, an email address, a telephone number, a mailing address, a subject line and the content of your message. When you book a build or buy soil blocks, you may provide a service address, a description of the growing site and details about the crop you intend to raise.
Information created during a service
When we visit a property for a yard walk or complete a build, we may record notes about the ground, the slope, the shade line, the wind path and the water pressure at the header. These field notes support the work and help us answer questions later, and they may refer to the property and the person who requested the service.
Information collected automatically
Like most websites, our server may record technical details such as the internet protocol address used to reach us, the browser type, the device type, the pages viewed and the time of the visit. This information is used in an aggregate form to keep the site working and to understand which pages help visitors most.
Summary: we hold only the details you send us, the field notes we write during a service and basic technical logs from the website.
4. How We Collect Information
We collect information in four ways. The first is directly from you, when you type into our contact form, send an email, place a call or speak with us at the yard. The second is through the ordinary operation of the website, which records technical details as pages are served. The third is through the work itself, when a visit to your property produces field notes and measurements that support the service. The fourth is through the hands of our own staff, who may update a record when a customer changes an order or a schedule.
We do not purchase personal information from data brokers, and we do not gather information about you from social networks or advertising networks. If a piece of information about you is in our hands, it arrived through one of the four routes described above or it was provided by you through a channel such as a signed work order.
Our contact form uses a mail handoff rather than a stored database. When you submit the form, your device prepares a message addressed to our office and opens your own mail program so that you can review and send it. We do not silently capture the contents of the form before it leaves your device.
5. Why We Use Information
We use the information we hold for a small set of purposes, each of which is tied to a service you have asked for or a legitimate need of the business.
- To answer your message and discuss your growing plans.
- To prepare a quote, a season plan or a materials list for your property.
- To schedule a yard walk, a build, a delivery or a pickup.
- To complete a build and to set drip lines and shade cloth safely on your ground.
- To keep a record of the work so that we can support the structure and the planting in later seasons.
- To send a follow up message at a seasonal turn if you have asked us to stay in touch.
- To keep the website secure and to understand which pages are useful.
- To meet our own accounting, tax and legal obligations.
We do not use your information to build advertising profiles, and we do not sell or rent it to anyone. We do not send marketing messages unless you ask us to keep you informed, and every such message includes a simple way to stop it.
6. Legal Bases for Processing
Where the law requires us to name a legal basis for handling personal information, we rely on one or more of the following. We process information to perform a contract with you, such as a build agreement or a product order. We process information with your consent, such as when you ask to be added to a seasonal reminder list. We process information for our legitimate interests, which include running the nursery, securing the website and keeping accurate business records. We also process information where we are required to do so by law, such as for tax reporting.
When we rely on consent, you may withdraw it at any time by writing to our office. Withdrawing consent does not affect work that was already completed or records that we are required to keep. When we rely on legitimate interests, we balance those interests against your rights and expectations, and we limit the handling to what the purpose truly requires.
9. Data Retention
We keep personal information only for as long as it serves the purpose for which it was collected. A simple enquiry that does not lead to work is normally removed within a reasonable period after the conversation ends. A customer record tied to a completed build or a product purchase is kept for as long as we support the structure and for the period required by tax and accounting rules. Field notes that describe a property are kept while the work is active and for a short time afterward, so that we can answer questions in a later season.
When a record is no longer needed, we delete it or make it anonymous so that it can no longer be linked to a person. We review our holdings from time to time to make sure that nothing stale is kept out of habit. If you ask us to delete a record and we are not required to keep it, we will do so and confirm the action in writing.
10. Data Security
We protect the information we hold with a set of practical measures. Access is limited to the people who need it to do the work, which in a small nursery means a short list of staff. Devices that hold records are protected with passwords and kept current with security updates. Paper notes from a yard walk are stored in the office and disposed of securely when they are no longer needed.
No method of storage or transmission is completely secure, and we cannot promise absolute protection. We can promise that we take reasonable steps, that we limit what we collect in the first place, and that we will notify you and the relevant authorities if a breach occurs that is likely to harm your rights. If you believe your information has been mishandled, please contact us at once so that we can investigate.
Some of our communication is handled by outside email and hosting providers, and their security practices contribute to the overall protection of your information. We choose providers that take security seriously, but we encourage you to use a strong password and to avoid sending sensitive details through unencrypted channels.
11. Your Privacy Rights
Depending on where you live, you may have a set of rights over the information we hold about you. We honor these rights for everyone who contacts us, regardless of where they live, because it is the right way to run a nursery.
- The right to know what information we hold about you and how it is used.
- The right to request a copy of the information we hold about you.
- The right to ask us to correct information that is inaccurate or incomplete.
- The right to ask us to delete information that we are not required to keep.
- The right to ask us to limit how we use your information.
- The right to object to certain uses of your information.
- The right to withdraw consent where consent is the basis for handling.
- The right to complain to a supervisory authority if you believe your information has been mishandled.
To exercise any of these rights, write to our office using the contact details at the end of this document. We will respond within the period required by law, and we may ask you to confirm your identity so that we do not release information to the wrong person. There is no charge for a reasonable request.
12. Privacy for Children
Our website and services are intended for adults and for businesses. We do not knowingly collect personal information from children under the age of thirteen. If you are a parent or guardian and you believe that a child has provided information to us, please contact our office and we will remove the information promptly.
If we learn that we have collected information from a child under the age required by law without proper consent, we will take steps to delete it as quickly as we can. A nursery is a place where families sometimes visit, and we are careful never to collect details from a young visitor during a yard walk or an open day.
13. Third Party Services
Our website may include links to outside services, such as a map, a payment page or a social profile. When you follow such a link, you leave our site and the handling of your information becomes the responsibility of the other service. We are not responsible for the privacy practices of those services, and we encourage you to review their terms before sharing any details.
We may use a third party to host the website or to deliver email. Those providers process data on our behalf and are bound by agreements that limit their use of it. We do not allow a provider to use your information for its own marketing purposes.
14. International Transfers
Our records are kept in the United States. If you contact us from outside the United States, your information will be transferred to and processed in the United States, where the privacy rules may differ from those in your home country. By using our website or services, you understand and accept this transfer.
Where the law requires specific safeguards for a transfer, we take reasonable steps to put them in place. Because our operation is small and local, the vast majority of the information we hold never leaves the country at all, and we keep it that way whenever we can.
15. California Privacy Notice
Residents of California have additional rights under state law. In the past twelve months we have collected the following categories of personal information: identifiers such as a name and an email address, contact details such as a telephone number and a service address, and commercial information such as a record of a product bought or a service requested. We collect these categories for the purposes described in this policy.
We do not sell personal information, and we do not share it for cross context behavioral advertising. California residents may request to know the categories of information we hold, may request a copy of it, may request its deletion, and may request correction of inaccurate details. We will not discriminate against any person for exercising these rights.
To make a request, write to our office using the contact details at the end of this document. An authorized agent may make a request on your behalf if you provide written permission, and we may take reasonable steps to verify the request before acting on it.
16. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices, in the services we offer, or in the law. When we make a material change, we will update the date shown in this document and, where the change is significant, we will post a notice on the website or reach out through the contact details we hold.
We encourage you to review this page when you return to the site so that you always know how we handle information. Continued use of the website or the services after an update means that you accept the revised policy. If you do not agree with a change, please contact us before continuing to use the site.
17. How to Contact Us
KYE NORDFELT ENTERPRISES LLC
865 Larkspur Rd, St George - 84790-6770, United States (US)
Email: office@kyenordfelt.buzz
Phone: +19089803792
If you have a question about this policy, a concern about how your information has been handled, or a request to exercise a privacy right, please reach out through the details above. We read every message and we aim to reply within one business day. You may also visit us at the yard during business hours, and we will gladly explain any part of this policy in person.
18. Definitions
In this policy, the term personal information means any detail that identifies or could reasonably be linked to a living person, such as a name, an email address or a telephone number. The term the company refers to KYE NORDFELT ENTERPRISES LLC. The term the website refers to the pages published at our domain. The term the services refers to the nursery work we provide, including hoop house builds, seedling starts, drip line setup, shade cloth fitting, season extension plans and soil block sales.
The term processing means any operation performed on personal information, including collection, storage, use, sharing and deletion. The term service provider means a company that handles information on our behalf under a written agreement. The term you refers to any person who visits the website, contacts the office or buys a product or service from the company.